At USA Container House, we take pride in the quality and durability of our products. To give our customers confidence and peace of mind, every purchase is protected by a 3-Year Limited Warranty from the date of delivery.

1. Warranty Coverage

This warranty covers manufacturing defects in materials and workmanship under normal use for a period of three (3) years.
During this period, USA Container House will repair or replace any defective part or product at no additional cost, subject to the terms outlined below.

2. What Is Covered

  • Manufacturing defects or material failures.

  • Structural issues that occur under normal use.

  • Hardware or component malfunctions due to factory defects.

3. What Is Not Covered

This warranty does not apply to:

  • Damage caused by misuse, negligence, accidents, or improper installation.

  • Normal wear and tear, surface scratches, or fading.

  • Damage resulting from unauthorized repairs, modifications, or alterations.

  • Issues caused by exposure to extreme weather, chemicals, or improper maintenance.

  • Products not purchased directly from USA Container House or authorized dealers.

4. Warranty Claim Process

To make a warranty claim, please contact our support team with:

  • Your order number,

  • A clear description of the issue, and

  • Photos or videos showing the defect.

Our team will review your claim and provide instructions for repair, replacement, or further steps.

📧 Email: info@usacontainerhouse.store
📞 Phone: +1 (747) 235-3607

5. Exclusions & Limitations

  • This warranty applies only to the original purchaser and is non-transferable.

  • Warranty service is limited to repair or replacement, as determined by USA Container House.

  • Return shipping costs may apply in certain cases.

  • The company is not responsible for incidental or consequential damages.

6. Legal Rights

This warranty grants specific legal rights. You may also have other rights that vary by state or jurisdiction.

7. Customer Support

Business Address: 5776 NE Mallory AvePortland, OR 97211, USA
Phone: +1 (747) 235-3607
Email: info@usacontainerhouse.store
Hours of Operation: Monday – Friday, 08:00 AM – 05:00 PM (PDT)